Privacy Policy

Swarmio Inc. ("Swarmio," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with the use of our website and platform.

1. Introduction

1.1 This Privacy Policy applies to all visitors, customers, partners, and authorized users of the Swarmio website and platform.

1.2 Swarmio Inc., with its registered office at TD Canada Trust Tower, 161 Bay Street, 27th Floor, PO Box 508, Toronto, Ontario, M5J 2S1, Canada, is the responsible entity (data controller) for the collection and processing of personal data described in this Policy.

2. Information We Collect

2.1 Account information – such as name, email address, job title, company name, and contact details provided during registration or inquiry.

2.2 Usage information – data about how visitors and users interact with our website and platform, including access logs, pages visited, feature usage, and device or browser type.

2.3 Payment information – billing details provided by customers in connection with commercial agreements, processed securely by third-party payment providers. Swarmio does not store complete credit card or banking details.

2.4 Communications – information provided when contacting our sales, support, or partnership teams, including through contact forms, email, or other channels.

3. How We Use Your Information

3.1 To provide, operate, maintain, and improve the Swarmio website and platform.

3.2 To process commercial transactions, manage agreements, and deliver invoices.

3.3 To provide customer and partner support and respond to inquiries.

3.4 To send product updates, newsletters, or marketing communications. You may opt out at any time.

3.5 To comply with applicable legal obligations and ensure the security of our services.

4. Sharing of Data

4.1 Swarmio does not sell personal data.

4.2 Data may be shared with trusted service providers (such as hosting, payment processing, and analytics providers) strictly for the purposes outlined in this Policy.

4.3 Data may be disclosed where required by law, regulation, or court order.

5. International Data Transfers

5.1 Swarmio operates globally and may process personal data in jurisdictions outside of your country of residence. Where data is transferred internationally, we implement appropriate safeguards to protect your personal data in accordance with applicable privacy laws.

6. Data Retention

6.1 Personal data is retained only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, or resolve disputes.

6.2 You may request deletion of your personal data by contacting us at the address below.

7. Security

7.1 Swarmio implements appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, alteration, or misuse. Our platform incorporates cloud-native security architecture with security integrated throughout the development lifecycle.

7.2 No system is completely secure. You are responsible for maintaining the confidentiality of your own login credentials and access information.

8. Your Rights

8.1 Depending on your jurisdiction, you may have rights to access, correct, update, delete, or restrict the processing of your personal data.

8.2 To exercise any of these rights, please contact us at contact@swarmio.inc.

9. Changes to This Policy

9.1 We may update this Privacy Policy from time to time. Material changes will be communicated by posting the updated Policy on this page with a revised effective date.

10. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at:

Swarmio Inc. TD Canada Trust Tower, 161 Bay Street, 27th Floor, PO Box 508 Toronto, Ontario, M5J 2S1, Canada Email: contact@swarmio.inc